How to Pay


Paying Your Debt

Once your debt has been referred to Central Collections, you need to make payment direct to us

It is in your interest to contact us immediately or make payment in full within 14 days from the date on the first letter you receive from Central Collections or your credit rating may be affected for a period of 5 years. If you are unable to make payment in full, and can only make instalments towards your debt, your credit rating will be affected. If your credit rating has been affected, once the account is fully cleared we will update the credit reporting bureau to reflect this.

Payment Options

Internet Banking

Please pay to account:

ANZ Bank - Chartwell Branch

In all cases please use your name and the reference # number that can be found on the letter of demand that was sent to you otherwise your payment may not be processed.

If in doubt please call us on 07 8538421.


Cheques made out to Central Collections:
PO Box 12742
Chartwell 3210

Please include your name and reference # number on the back or enclose the cheque with your letter of demand. In the event of your cheque being dishonoured then bank fees will be added to your account.


We do not recommend this method of payment. If this is your only option please call us on 07 8538421 to discuss possible alternatives/arrangements.

Credit Card/Debit Card

We accept Visa and Mastercard.

Please call 07 8538421 and let the Central Collections agent know you wish to pay by credit card/debit card, we can then process your payment.

NB: A surchage for credit card/debit card transactions applies.

Clearing your Debt by Installments

If you are unable to pay your account in full please contact us on 07 8538421 to organise an acceptable repayment plan.

Automatic Payment Authority

You can download an automatic payment authority. You should note that all installment plans attract a maintenance fee of $20.00. All dishonours to the agreed payment plan attract a fee of $20.

Directly to your Creditor

You can pay directly to your creditor if this option suits. However we recommend that all payments are sent to Central Collections Limited so your account can be cleared as quickly as possible and any adverse data can be updated.